I went into BestBuy tonight to pick up a mouse pad, Iron Man DVD, and an LCD TV for my office. I haven’t been into BestBuy much as of late because of all the stuff I have seen on the poor customer service, bad pricing and poor management. Tonight I decided to go back in since I just had dinner at a restaurant right next door.

I thought it was pretty cool to see an Apple mini story in this Best Buy and it reminded me I needed to pick up a 3G dock for my iPhone. So I looked around for a bit and finally found it. But something looked a little weird. It was priced $49.99. I was thinking to myself, that can’t be right. So I took out my iPhone and looked it up on the Apple store and it was $29. I went to the guy in the phone department asking him if this was a mix up and to check the price. He did and said it was $49.99. I told him that isn’t right because the Apple store has it for $29 and he told me “You must be looking at the G2, this is the 3G, its new of course its going to be more.” Then I showed him the page and price that I pulled up. He shut up and sat down.

So I lug everything to customer service to show the manager and told him I am here to buy all this stuff but they have to fix the price on the dock before I buy the rest of it. Of course he said no. “We don’t price match from online sources”, he said. I walked out.

That’s my last time I am going into a BestBuy.